Customer Service

We guarantee to answer all emails within 48 hours and in most cases within 24 hours and we answer them personally - no automated replies! We are always here whatever question or problem you may encounter. The best way to contact us is by e-mail , alternatively see our contacts.

Shipping. We can ship to virtually any address in the world. We guarantee to ship within two business days of receiving your order.  Our shipping charge of approx $2 per item for International Airmail is still cheaper than any other online video store!!.

Delivery Time. We ship each order via Air-Mail. Delivery to main cities aroudn the world takes approximately 1 week, while local delivery then depends on your local post service. At times, an order may take longer to deliver and some costumers have experienced delivery time of 3 weeks or more, but this is very rare.

Calculating Cost. Since we don't have availability problems and all orders are shipped by airmail the only cost you need to calculate is how many products you wish to order and whether or not to take advantage of our various package deals!